We want to be your first and best choice for healthcare, and we need your feedback. Statements will be sent to the patient once the insurance company processes the claim, and pays its portion. MyCovenantHealth - Covenant Health There are 3 ways to schedule appointments, by phone, in person, or through the Patient Portal. Covenant Health's Virtual Urgent Care is available 24/7. MyOneChart is available 24 hours a day for you to review your health records. As a user of Patient Portal you hereby agree that you (and not the Practice Entities) are solely liable for viruses, worms, Trojan horses, cancel bots, and other electronic mechanisms designed to destroy or impair the functioning of computer systems already residing on your PC and/or mobile device. From Friday evening to Monday morning, one doctor is assigned to take all the calls. Walk-in urgent carewithfive convenient locations. For urgent matters after hours, the system gives you a choice of either leaving a voice mail message for the doctor, or paging the doctor directly. Select your provider, office location, and your preferred time of day and days of week. Below you will find answers to commonly asked questions concerning the website. By using Patient Portal, you also consent to all of the terms and conditions described in the Privacy Statement. We welcome new patients to our practice! You acknowledge that by entering your home and/or mobile telephone number into Patient Portal you are providing written consent for the Practice Entities to send automated, prerecorded, or artificial voice telephone calls to all provided numbers. Posting of information to your Patient Portal account is at the sole discretion of your individual physician(s). We are required by law to maintain the privacy and security of your protected health information. We continue to accept assignment from Medicare, and participate in a variety of insurance plans as preferred providers. This computerized system helps to make your health care record more accessible to you, more efficient, more secure, and more environmentally friendly. MyCovenantHealth - Apps on Google Play Get started with some of our online patient tools. You may exercise that option by checking the appropriate checkbox located at the bottom of the Billing Tab in Patient Portal under "Patient Preferences.". Review your insurance plan information for billing purposes. Our community has a lot to offer and is still yet small enough to not weigh you down with the stressors of bigger cities. Learn more about our mission, vision and values. Whether youre sick with a common cold or living with a life-long condition, were prepared to help you feel better. Our office is conveniently located near, Evaluations, including for orthopedic and workers compensation injuries, Oral incisionless anti-reflux surgical procedures, Radiofrequency ablation of Barretts Esophagus, Gynecological issues, including urinary incontinence and menopause. Do NOT use another welcome email for other children; you will likely be creating multiple portal accounts for your family and they will not all be linked. MyChart - St Joseph Hospital Frank Weschler, MD. We will keep our patients as the main focus of everything we do to help build better relationships, improve quality of care and patient experience. We're accepting new patients. It is your responsibility to monitor these messages. Had a Great Experience? Services not covered by most health insurance (non-covered services) include patient requested forms and letters, copying charges, telephone calls for diagnosis and/or treatment not connected with an office visit, missed appointments with less than 24 hours notice, and returned check fees. If you have any basis for recovering damages from the Practice Entities or its affiliates or vendors, you can only recover direct damages up to $10. If your practice does not allow online appointment scheduling, you can request an appointment by sending a message to your provider. Select the message type from the dropdown options based on the topic of your question. Whether youre a patient at Covenant HealthCare or here to visit a loved one, we want to make sure that your stay here is nothing short of extraordinary. The Patient Portal is an Internet service that allows our patients to: communicate with us; access their health records; request or reschedule appointments; view and update personal information; request prescriptions; receive test results; read patient educational material; view statements; pay bills; and access related services and content. We recognize that everyones time is valuable, and make every effort to maintain the scheduled appointment times. 244 Fort Sanders West Blvd. This data is used to deliver customized content within Patient Portal to patients whose behavior indicates that they are interested in a particular subject area. InstaMed Patient Portal - Login Info The patient portal now exists in Spanish. Complete care for common family illnesses and injuries, Onsite X-ray and lab testing, including flu, strep, pregnancy testing, urine analysis, and TB skin testing, Patient education and counseling on wellness and disease prevention, Screenings, including for colon and skin cancer, When our page listing appears, go to the Review section and click Write a review. Key services that make Covenant Care a leading post-acute and healthcare service provider: Interdisciplinary Team/Walking Rounds Onsite Point-of-Care Diagnostics PointClickCare Patient/Family Training & Education Discharge Wellness Program Pre-Registration for Surgery and Therapy 24/7 Admissions Centralized Placement Our Services Videos Health insurance companies require that patients pay their co-pays at the time of the visit. Events are held at the Knipling Education Conference Center, located at the corner of 21st and Louisville, 6th floor of the West Parking Garage.For information on booking, upcoming events and directions to our facility, please contact Selina Pedroza at 806-725-0633 or send an email. There are limited hours the Friday after Thanksgiving, Christmas Eve, and New Years Eve for acute problems only. You can ask us to correct health information about you that you think is incorrect or incomplete. If you are coming in for a complete physical, you may want to write down your current concerns, and names of other doctors that you have seen. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone. Learn more about our mission, vision and values. Sleep Center. Thus we require that patients bring in their insurance cards at each and every visit. We will let you know promptly if a breach occurs that may have compromised the privacy or security of your information. To select one of the extraordinary employed physicians from theCovenant Medical Group, just select the Covenant Medical Group Physician box when you search. If you sign up for the Patient Portal, bloodwork results can often be accessed online. We do not recommend doing it this way in most cases. We'll use your location to find clinics, hospitals and doctors closest to you. Our team is ready to provide you with the right primary care when you need us. Medical Website Powered by Technical Doctor Inc. Where can I fill out medical forms before my appointment? To learn more about Covenant Medical Group, click the box below. Knoxville, TN 37922. Telehealth sometimes called telemedicine lets patients receive medical care virtually without an in-person office visit. We may share data with business associates working on our behalf to help us perform statistical analysis, send you email or postal mail, provide customer support, or arrange for deliveries. You can complain if you feel we have violated your rights by contacting us using the information on page 1. Request MyCovenantHealth Access - Covenant Health You are responsible for viewing and abiding by the terms and conditions of use and the privacy statements of the other websites. Online Bill Payer Test results can be communicated in person, or by mail, phone, fax or e-mail. Covenant Medical Group - Dickson & Fairview, TN Family Practice Welcome to our new MyChart Site! Please bring your current insurance cards, drivers license, co-payment, list of medications (including over the counter items, nutritional and herbal supplements), and applicable old records. Telehealth is done primarily online with internet access on your computer, tablet, or smartphone. About MyCovenantHealth Portal Patient & Visitor Tools Get started with some of our online patient tools and information. The system is backed up daily, and provides several levels of security for the sensitive information which we guard. Pulmonary / Respiratory Care. For more information see: We can share health information about you for certain situations such as: We can use or share your information for health research. We will say "yes" unless a law requires us to share that information. This computerized system helps to make your health care record more accessible to you, more efficient, more secure, and more environmentally friendly. Patient Health History - Primary Care ONLY, Authorization to Release Health Information, At Crossville Medical Group, we specialize in the treatment of the whole patient across all stages of life from age-appropriate immunizations, wellness exams, and acute illnesses like cold & flu, to caring for your chronic health conditions like diabetes and high blood pressure. For your safety and security, your session is about to be logged off due to inactivity. The hours of the Covenant Medical Group are Monday through Friday, as well as some Saturday mornings with scheduled appointment times that vary by physician. Plus, we have an onsite walk-in clinic and an occupational medicine division. The Practice Entities are intended third-party beneficiaries of this agreement and entitled to enforce all terms and conditions of this agreement. This is only possible for established patients. Please try again. Ltd. Each nurse and biller has voice mail for calls that arrive when they are busy with someone else, but messages left after 4 PM may not be answered until the next working day. This license expressly excludes, without limitation, any reproduction, duplication, sale, resale, or other commercial use of the website, Patient Portal, or any of the associated services; making any derivative of the website, Patient Portal, or any of the associated services; and the collection and use of user email addresses or other user information (including, without limitation, health information or any data extraction or data mining whatsoever). How do I view messages and/or responses from my provider? MyChart - Login Page Health insurance policies vary greatly. Call 911 or go to the nearest emergency room for treatment. On the Medical Forms page, you will see a note indicating this requirement, along with a link to download this program for free. Acceptable forms of payment include cash, check, and credit card (Visa, Mastercard, and Discover). You agree not to use Patient Portal to post or send or post any illicit or offensive material. Billing Information We also offer the option to hold your place in line at our walk-in clinic. Four Ways You Can Enroll Ask your physician's office or hospital registration rep to email you a portal invitation To prohibit unauthorized access, all medical information is stored behind our firewall in our electronic medical record system. This website and Patient Portal contain links to websites operated by other parties. There are two ways to register: Wordfence is a security plugin installed on over 4 million WordPress sites. Some or all of these limitations or exclusions may not apply to you if your state, province, or country does not allow the exclusion or limitation of incidental, consequential, or other damages. We can share health information with a coroner, medical examiner, or funeral director when an individual dies. If you are not able to tell us your preference, for example if you are unconscious, we may go ahead and share your information if we believe it is in your best interest. or Forgot Password? Please do not expect a response on weekends or holidays. Your feedback will help us continue to deliver excellent care. Please allow up to 72 hours to handle routine prescription refills. Covenant Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. For Patients. These policies can be confusing, but it ultimately the patients responsibility to understand the details of their own policy. Telephone consultation for diagnosis and prescriptions on the weekend may incur a charge that is usually not covered by insurance. Patient Portal Access your personal health information and test results, securely message your care team, and manage payments, all from one spot and at your convenience, 24/7. Childbirth & Maternity Services. Access Patient Tools Our Team Meet Our Providers Schedule an Appointment 865-584-2146 Patient Tools Get started with some of our online patient tools. Please note: In order to provide efficient care for all of our patients, you may be asked to reschedule your appointment if you do not arrive at least 30 minutes early. In order to be able to provide this service, we need up-to-date and accurate insurance information. Request access to MyCovenantHealth, Covenant Health of East Tennessee's online patient portal for secure, convenient access to your health information. New patients will usually have a complete physical exam at their first visit. The phones are on from 8 AM to 5 PM, Monday through Friday, with a one hour break at noon. If fasting bloodwork is done a couple of days ahead of your complete physical, these results can be discussed and copies provided during the visit. The Covenant Medical Group office is closed Memorial Day, July 4th, Labor Day, Thanksgiving, Christmas, and New Years day. Our staff is committed to serving you and giving you the support you need to feel comfortable. Covenant Care . We can use your health information and share it with other professionals who are treating you. By using Patient Portal, you understand that not all of your medical record with us will be accessible through your Patient Portal account. Get started with some of our online patient tools. How do I register for the Patient Portal? If you do not receive an email, please call (931) 245-1150. Electronic Health Record and the Patient Portal. Contact Covenant Care with your patient care questions to see how we can assist you. Access Patient Tools Our Team Meet Our Providers Schedule an Appointment 931-484-5141 Patient Tools Get started with some of our online patient tools. These services are provided by MedCare Specialists, a division of FamilyCare Specialists. You can review the following topics for more information about Covenant HealthCares facilities and policies. Create a free personal web page to keep loved ones, near and far,updated with information and photos. Login - Patient Portal Electronic Health Record and the Patient Portal. PLEASE NOTE: Compassion, Dignity, Justice, Excellence, Integrity. Find a Covenant HealthCare physician near you. Covenant HealthCare can help you find the information you need. To access MyChart: Log in to MyChart using your MyChart username and password If you regularly use the MyChart app, add Covenant Health MyChart as a new organization in the app before accessing your MyChart account. Covenant Health Patient Portal (How to Access the Portal) All communications between you and our health care team using Patient Portal are carried over a secure, encrypted connection directly into our electronic medical record. To select one of the extraordinary employed physicians from theCovenant Medical Group, just select the Covenant Medical Group Physician box when you search. We secure your personal information from unauthorized access, use or disclosure. If you don't agree, don't use the Patient Portal. Of course, we will continue to handle prescription requests by fax or phone or print, but remember that these methods are slower. TO THE FULLEST EXTENT PERMISSIBLE BY APPLICABLE LAW, THE PRACTICE ENTITIES DISCLAIM ALL WARRANTIES, EXPRESS OR IMPLIED, INCLUDING, BUT NOT LIMITED TO, IMPLIED WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, AND INFRINGEMENT. If a statement is not paid within 30 days of issue, late fees will accrue. If a prescription needs to be renewed, contact your pharmacy which will send us a request for a new prescription. Cancer Care. We consider the privacy of your health information to be one of the most important elements in our relationship with you and one we take very seriously. Our physician hospital organization, Covenant HealthCare Partners, has the right doctor for you. Covenant Health complies with applicable Federal civil rights laws and does not discriminate on the basis of race, color, national origin, age, disability, or sex. Urgent situations sometimes arise which can disrupt the schedule; we ask for your patience and understanding during such times. usually in ways that contribute to the public good, such as public health and research. Example: A doctor treating you for an injury asks another doctor about your overall health condition. These messages may contain information important to your health and medical care. The portal is secure, confidential and easy to use. Our patient platform is secure and easy to use. Reproduction of any Content, in whole or in part, by any means, is prohibited without our express written consent. We will try to establish your preference for communication during your visit, and whether you will allow messages to be left on voice mail, or with someone you trust. Covenant Medical Group - Covenant Health You will receive a text message or email asking you to complete a confidential and secure survey about your visit. Patient Portal | Covenant Health To ensure that you are receiving Patient Portal emails please do the following: Add NextMD.com to your contact list, address list, safe list, or "Do Not Block" list. We want to be your first and best choice for healthcare, and we need your feedback. If you are using your own spam filtering software . Patient Portal | Covenant Community Care Beginning in early December, your medical records for Grace Clinic and Covenant Health Grace Surgical hospital will be accessible in our new patient portal, MyChart, offering you more convenience and giving your entire care team a more complete picture of your health. Sports Medicine. All content included in Patient Portal and on all of our, including, but not limited to, text, photographs, graphics, button icons, images, artwork, names, logos, trademarks, service marks, and data ("Content"), in any form, are protected by U.S. and international copyright and trademark law and conventions. We cannot set up every patient at once! Our team works hard to earn and maintain this recognition, and were thrilled to share what this means for our patients! Health insurance is a contract between the carrier and the patient to pay for a portion of health care costs. MyChart - Login Page We may also give you your PIN number at your request or when you need other services from the portal. Learn more about Advance Care Planning, advance directives, and more. Here is more information about telehealth visits at FamilyCare Specialists. and verify your personal information to retrieve your login credentials or call our MyChart Help Desk at 1-888-727-2017.. Please click OK to continue your session. None of the Practice Entities or any of their contractors or subcontractors shall be liable for any loss, injury, illness, damages, or claims of any kind resulting from your failure to timely read messages you may receive through Patient Portal. If you need to speak with the office sooner, please call the office directly. Use the search function to the right or call 1.866.COVENANT (1.866.268.3626)for assistance. You may not request or access a Patient Portal account for anyone else, except that a parent or guardian may request and access an account on behalf of a minor child. We reserve the right in the future to charge a fee for the use of Patient Portal. You can request a refill on the MyCovenantHealth Patient Portal or by calling our office. Our walk-in clinic is openMonday Friday, 7 a.m. 5:45 p.m. For information on booking, upcoming events and directions to our facility, please contact Selina Pedroza at 806-725-0633 or send an email. Our laboratory utilizesstate-of-the-science technology that is fully integrated with our medical information system to provide rapid, high quality test results. You can schedule a virtual appointment by calling our office or by requesting a visit through our secure patient portal,MyCovenantHealth. Laboratory Services. The Patient Portal is an online service that provides patients secure access to their health information. Your provider will review your current condition to determine if a telehealth appointment is right for you. At FamilyCare Specialists, online appointments are available for primary care visits. A link to reset your Patient Portal password has been sent to. (HTTP response code 503). With the portal, you can: 245 Country Club Dr. Suite 200A Click the desired form. Prepare for your visit by filling out these forms ahead of your appointment and bring them with you. We are allowed or required to share your information in other ways . Stockbridge, GA 30281 By accessing or using the Patient Portal, you confirm that you agree to these terms and conditions. Covenant Care - At Covenant Care, we promise to provide expert You understand that by accepting the terms and conditions of this Agreement you are agreeing to receive your patient balance statements delivered electronically to your Patient Portal account. The Content includes both Content owned or controlled by one or more of the Practice Entities, as well as Content owned or controlled by third parties and licensed to one or more of the Practice Entities, and no right, title, or interest is granted to you in or to any Content other than the right to use such content in connection with your use of Patient Portal. The Practice Entities disclaim any responsibility for, or liability related to, such third-party material. This will help us provide you with an efficient visit. Our medical patient portal offers information about your health and allows you to communicate with your Covenant Community Care clinic. | Knoxville, TN 37922 | 865-374-1000. By agreeing to these terms and conditions, you acknowledge that you are at least 18 years of age, or legally emancipated, and that you are requesting access to Patient Portal. If you have been signing in with a PIN, date of birth, and phone number, you will now be able to sign in with just an email address and password. If you pay for a service or health care item out-of-pocket in full, you can ask us not to share that information for the purpose of payment or our operations with your health insurer. The phlebotomy lab is open 7:30 AM to 5:30 PM, Monday through Friday, currently for Covenant Medical Group patients only. Patients & Visitors - Covenant Health Our primary care team is skilled in the diagnosis and treatment of common family illnesses. | Knoxville, TN 37922 | 865-374-1000, Were proud to welcome Ira Seth Sherrill, PA-C, to our primary care. In August of 2010, Covenant Medical Group rolled out a state of the art electronic health record, eClinicalWorks. Change your password immediately by completing one of the following options: Please contact your provider's office to register or to verify your information. We will not use or share your information other than as described here unless you tell us we can in writing. Select your provider and office location. Please bring the following items with you to your visit: Your current health insurance information, Any medications you are currently taking in their original containers or in a list with dosages and times. The Leading Post Acute and Healthcare Provider - Covenant Care There are two ways to register: We will give you your childs PIN number to register then for your portal account before or at the time of your appointment. Indicate your contact preferences for different types of notifications. 24 hours a day, 7 days a week. You will then receive an email that helps you regain access. If you are a WordPress user with administrative privileges on this site, please enter your email address in the box below and click "Send". You can file a complaint with the U.S. Department of Health and Human Services Office for Civil Rights by sending a letter to 200 Independence Avenue, S.W., Washington, D.C. 20201, calling 1-877-696-6775, or visiting. We can use or share health information about you: We can share health information about you in response to a court or administrative order, or in response to a subpoena. Covenant Healths Virtual Urgent Care is available 24/7. Often the easiest way to schedule your next appointment is to do it on the way out of the office, one of the reasons why patients are requested to stop at the desk briefly before leaving. Were proud to be a member of Covenant Medical Group, the physician practice group ofCovenant Health. Call us today at 989.583.0000 Find a Physician Patients & Visitors Medical Services Giving Locations About Us Call Us: 989-583-0000 Physicians Careers Employees Vendors Contact These terms and conditions constitute a binding agreement between you and Covenant Community Care ("we," "us," or "our"). These terms and conditions constitute a binding agreement between you and Covenant Community Care ("we," "us," or "our").